NorthPort has transitioned its customer service operations to Salesforce, a customer relationship management platform, to streamline customer interactions and improve response times.
The move supports the terminal’s goal of enhancing customer experience through better case tracking and faster re…
NorthPort concluded its weeklong Driving Performance Program on July 4, with 17 participants from various departments completing the leadership training that enhances accountability and team performance at the terminal level.
Held from June 30 to July 4, the program included representatives fr…
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